Customers elsewhere in the EU
VAT identification numbers confirmed through VIES or the FinanzOnline lookup. Anyone making tax-exempt intra-community supplies needs valid numbers, otherwise the EC Sales List will not reconcile.
Tidy data is not an end in itself. We start where bad records cost money, time or trouble with the tax office, and only then move on to cosmetic flaws.
VAT identification numbers confirmed through VIES or the FinanzOnline lookup. Anyone making tax-exempt intra-community supplies needs valid numbers, otherwise the EC Sales List will not reconcile.
One verified bank account per supplier, changes only under a four-eyes rule with confirmation over a second, known channel, and a log of every edit. That way a forged notice of new account details never turns into a payment to fraudsters.
GTINs, pack units, weights and dimensions, so that Kaufland.at, Amazon and your own store show identical data and shipping with Post, DPD or GLS is priced correctly.
Postcodes, towns and streets written one consistent way, delivery and billing addresses kept apart, and delivery notes moved out of the name field. The result is fewer returned parcels and usable reports by federal state.
For goods crossing the EU border or appearing in Intrastat returns: tariff number, country of origin and net mass as mandatory fields instead of free text in a comments box.
Each code that disappears is recorded against its successor in a lookup table, so historic documents, interfaces and reports continue to resolve correctly.
Guest accounts and dormant private customers from the online store, listed for a decision by you and whoever handles data protection. Records relevant to bookkeeping remain for the retention period set by Austrian tax law.
We work on exports or through secured access to your system. Every change is preceded by a backup and by your approval.
An automated analysis of every record set: empty mandatory fields, probable duplicates, invalid VAT IDs, items lacking a GTIN or weight. You receive one page of hard numbers rather than impressions.
Together we define what counts as a valid customer record, who may create one and which fields are compulsory. Two short video sessions are usually enough.
Suggested corrections are collected in a checklist for the data owner to approve line by line. Only then do we load them, each time after a fresh backup.
Mandatory fields, a duplicate check at the point of entry, restricted permissions and a monthly quality summary that catches stray records early.
A clean-up without an owner lasts about as long as a tidy desk. The moment the big exercise is over, sales, the web shop and accounts start adding customers again, each in their own style. That is why we name someone in your team for every data domain who spot-checks new entries and receives the monthly report. If nobody can take on that role, we will honestly advise you against an expensive clean-up.
Typically BMD and RZL on the accounting side; Business Central, Mesonic WinLine, SAP Business One or Odoo for stock and orders; and Shopware, WooCommerce or Shopify for the online shop. What matters is that data can be exported and re-imported, which every mainstream system allows.
The data profile is ready within a few days. The actual clean-up is spread over several weeks so it never collides with invoicing or month-end. You receive a concrete timetable along with the profile.
Not across the board. Data relevant to bookkeeping is subject to statutory retention, whereas marketing data without a legal basis should go. We supply a reasoned list of proposals; the decision is yours, taken together with your tax adviser and your data protection contact.
Only if you want us to, and then always after a backup and in approved batches. Alternatively, we prepare import files that your own staff load.
Once the data profile is done, you receive a quote with an estimated hours budget at €110 per hour plus VAT.
Tell us which reports never match or where duplicate records get in the way. Our first step is a data profile that puts a number on the size of the problem.
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We could not find that town. Try another spelling, or choose whichever provincial capital lies closest; as everything is handled remotely, you get the same service in all nine Austrian states.