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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Area 10 · Development and web

E-commerce and integrations

Picture a colleague whose first hours at work go on re-entering WooCommerce orders in the ERP, copying Austrian Post parcel codes into emails for buyers and correcting amazon.de stock figures manually. Sales are fine; the plumbing is not. Our job is to join up shop software, bookkeeping, payment services, parcel firms and marketplaces, so each purchase travels unaided from checkout to a posted invoice, carrying the correct VAT whether the buyer sits in Austria, Germany or another EU country. Everything happens remotely, for retailers from Vorarlberg to Burgenland.

Send an enquiry Systems we link
4
integration services
E-invoicing
ebInterface and PEPPOL generated by your bookkeeping
eps
together with cards, Klarna, PayPal and purchase on account
RKSV
hand-off to the cash register you already use, if needed

Systems we link

Four services, each retiring one tedious routine: typing up invoices, policing stock across several sales channels, reconciling incoming money with the bank statement, and producing parcel labels.

Tell us about your shop

Accounting system integration

Shopware, WooCommerce, Shopify and Magento talking to BMD, RZL, Mesonic WinLine, Business Central or Odoo. The article master comes from inventory management; sales return as invoices with the matching tax rate, OSS cases included.

Marketplace connection

amazon.de, Kaufland.at, eBay, Zalando and the MediaMarkt marketplace, linked through Channable, Productsup or a direct interface. A single inventory pool, fees built into channel prices and all orders merged into one packing queue.

Online payments

eps, card payments, Apple Pay and Google Pay through Stripe or a comparable provider, alongside Klarna, PayPal and SEPA debits for trade customers. Refunds triggered from within the order, settlements that bookkeeping can allocate at a glance.

Shipping and parcel carriers

Austrian Post, DPD, GLS, DHL and UPS, either natively or via Sendcloud. Accurate delivery charges at checkout, lockers and collection points, a batch of labels printed in one go, plus customs paperwork for consignments to Switzerland.

Sync rhythm by data type

Real-time sync for everything sounds attractive and usually backfires: marketplace interfaces impose rate limits, and the ERP in the back office grinds. So every category of data gets a tempo of its own.

Sellable stock

Pushed out to every channel at intervals of 5 to 15 minutes. In the run-up to Christmas and Black Friday the cycle gets shorter and the reserve quantity grows.

Pricing and offers

A few runs daily, plus one whenever a campaign launches. Distinct price lists for your own shop, each marketplace and resellers, each with its own minimum.

Product copy, photos, attributes

Night-time only. Bulky transfers like these would drag down the machine hosting BMD or your merchandise system if they ran in business hours.

Orders

Handed to ERP and warehouse the moment payment clears. Something bought late in the evening sits in the picking list at opening time, untouched by human hands.

Invoice PDFs and parcel status

Returned to the storefront from bookkeeping and the courier. Buyers see both documents under “my orders”, and marketplaces get their dispatch notice within the deadline.

One integration at a time. Pick the process swallowing the most staff hours right now, which is nearly always passing orders to bookkeeping. Give it a fortnight or three weeks in daily use and iron out the problems. Stock sync with marketplaces, payment reconciliation and label printing come afterwards. Switch on four links simultaneously and the first glitch leaves everyone guessing at the cause, and your staff stop trusting the new set-up before it has proved its worth.

Step by step

All trials run in a separate test client of your bookkeeping software and in the sandboxes offered by payment and parcel providers. Errors in the productive ledger mean reversals, credit notes and a longer bill from your tax adviser.

01

Shadow a purchase

Taking one genuine sale, we follow it from checkout until the money is posted and note every spot where a person retypes, forwards or double-checks data today.

02

Tax rules signed off

VAT per destination, invoice numbering, partly paid orders, marketplace returns and the cash-register handover for click-and-collect, settled with your tax adviser and documented before we configure anything.

03

End-to-end rehearsal

A test purchase paid via eps and by card, then invoice, label, tracking, return and refund, all in sandbox mode. Production follows only when the numbers reconcile.

04

Launch and first-month checks

Sync schedules and alert emails go live, and for four weeks we set storefront data against the ledger once a week.

Frequently asked questions

Chiefly Shopware and WooCommerce, but also Shopify, Magento (Adobe Commerce) and JTL. If an official plug-in from the platform, the payment firm or the courier covers the requirement, we use it and code only the gaps. Home-grown shops are linked via their own API or via export files produced on a schedule.

Usually not, although it means more work than a cloud product would. Some older local versions offer no open interface at all. Then we fall back on the manufacturer’s connector, a middleware layer or timed file imports. Now and again an upgrade of the bookkeeping software is the cheaper path compared with engineering around its gaps; a remote look at the installation tells us which.

Sales continue against the most recent stock figure. Orders queue up and are delivered once the connection returns, so nothing is lost. Your designated contact and our team receive an alert by email. When the working week starts, the incident, the automatic catch-up and any leftover checks are already documented, well before a buyer thinks to ask.

That hinges on the number of systems, the state of your article data and whether suitable official plug-ins exist. WooCommerce plus RZL, eps and Austrian Post is a very different job from Magento plus BMD, several warehouses and a handful of marketplaces. You get a project quote once we have reviewed your set-up; later support runs at €110 per hour plus VAT or through a service plan.

Solely via encrypted remote sessions, using limited accounts that your side sets up and may switch off whenever it likes. There are no visits from us, no hardware sales and no parcel handling. Should a task at the server need physical hands, whoever is there receives a clear written walkthrough from us.

Related areas

All services
Area 06 Cloud and hosting Servers that stay upright on your peak sales day Area 09 Websites and web applications Building the storefront that we later connect Area 11 Custom software Interfaces for which no plug-in exists Solution Retail and e-commerce Running, securing and supporting online retail

Point us to the data still being copied by hand

List your shop software, your bookkeeping package and where you sell. Within one working day we come back with a proposed scope and timeframe.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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