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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Managed IT services

An IT department
that never needs to drive over

Workstations, servers, Microsoft 365 and backups sit under one agreement at a fixed monthly price. Our engineers connect through an encrypted remote session, whether your business is in Vienna, a village in Upper Austria or the far end of Vorarlberg. On the Premium plan we pick up your ticket within 15 minutes, Monday to Friday, 8:00-17:00 Austrian time.

See pricing How managed IT works
IT security

GDPR and NIS2
enforced in the settings, not the binder

We begin by checking which accounts can actually reach client files or patient data. Step two is multi-factor sign-in, EDR and encrypted laptops. By the end, your processing register matches what your systems actually do, which matters the day the Austrian Data Protection Authority sends a letter.

Ask for a security check Security services
Websites and web shops

A web shop that talks
to BMD and the post office

Shopware, WooCommerce or Shopify accepting eps transfers, cards and Klarna, shipping labels from Austrian Post or DPD printed in one click, and stock figures that agree with BMD, RZL or Business Central. Nobody retypes orders by hand any more.

Describe your project Websites and web applications
Artificial intelligence

AI that files receipts
and drafts ticket replies

We look for chores where Copilot or a language model saves real hours: matching supplier invoices, condensing long file notes, pre-writing helpdesk answers. We choose services that process data in EU data centres, and your staff learn what must never go into a free public AI tool, in line with the AI literacy duty under the AI Act.

Talk to us about AI AI services
80
services in 18 areas
13
solutions by goal, sector and size
100%
of the work done remotely
15 min
Premium response time

Support plans at a fixed monthly price

Three plans, each with a written scope and a response time guaranteed in the contract: 4 hours on Start, 1 hour on Business, 15 minutes on Premium. All prices are quoted plus 20% VAT.

Which plan suits us?
Ongoing IT care

Start

Designed around small teams lacking an in-house techie, say a Linz medical practice with a reception desk, two treatment rooms and a back office. We log every fault, apply the Windows and Office updates and sort issues out over an encrypted remote link. Nobody on your staff has to double as the administrator any more.

€890 per month plus VAT

Entry price, 20 % VAT on top · for up to 10 users

Send an enquiry View services

What you get

Up to 10 users
PCs, email inboxes and cloud licences
Monday to Friday, 8:00-17:00
Every report is picked up within 4 hours
Monthly remote check-up
Updates, free storage and malware protection checked item by item
Server administration
Available from Business upwards
10
users
Weekdays
8:00-17:00
4 hrs
response time
100 %
remote
Ongoing IT care

Business

One agreement covers workstations, servers in a data centre or the storeroom, the network and backups. It suits, for example, a tax advisory firm with thirty staff, its own file server and BMD. Should a cable need swapping, one of your staff handles it while our engineer gives directions over video.

€1,890 per month plus VAT

20 % VAT on top · reaction times fixed in the SLA

Send an enquiry View services

What you get

All desktops and laptops
Administered from one console with Intune and RMM software
Reply within one hour
Weekdays 8:00-17:00, with a named engineer in charge
Back-end systems
Windows Server and Linux hosts, Entra ID, hypervisors
Backups proven by restore drills
Drill dates are fixed in the contract
1 hr
response time
Weekdays
8:00-17:00
100 %
remote
Incl.
server and LAN care
Closer monitoring, stronger security

Premium

Aimed at firms for whom sixty minutes of downtime would outweigh a whole month of fees: a webshop during the Christmas rush, a group practice fully booked for weeks, or a warehouse handing hundreds of parcels to Austrian Post every day. You get named contacts, a 15-minute reaction and a twelve-month IT roadmap.

€3,490 per month plus VAT

Entry price, 20 % VAT on top · reaction times fixed in the SLA

Send an enquiry View services

What you get

Named contacts
Your own engineers plus one person for contract matters
15-minute reaction
24/7 standby, reachable through a channel set out in your contract
Security, GDPR and NIS2
Handling of incidents plus regular access reviews
A report every month
Status of all systems, KPIs and the revised roadmap
15 min
contractual reaction time
24/7
engineer standby
Named
engineers and account contact
Monthly
report and IT plan
Bespoke collaboration

Dedicated team

Operations, security and development people brought together as a unit devoted solely to your projects, with deep knowledge of your systems. Size and mix depend on the job, for instance switching to a new ERP, introducing e-invoicing or moving to the cloud. Collaboration is entirely remote.

quoted per project

It starts with a video call about scope, followed by a priced proposal

Request a quote Browse the catalogue

Working together

Roles matched to the project
Ops, security, software engineering, or a blend
Your tooling
We join your Teams channels, ticket queue and in-house processes
A stable line-up
Knowledge of your setup stays within the team
Whole catalogue available
80 services in 18 areas
80
services on offer
13
solutions by industry and goal
18
service areas
100 %
remote

Browse every service

80 services in 18 areas, from the printer that vanished after a Windows update to an attack simulation against your web application. Everything is handled remotely. Type a keyword or jump straight into the area you need.

80 services in 18 areas

Support and managed IT

Operations and infrastructure

Security

Development and web

Data, AI and advisory

Software and training

Area 01 of 18

Managed IT services

Built for firms where the owner, or whoever is best with gadgets, has quietly become the IT department. Think of a joinery in the Mühlviertel with fifteen staff: we take over updates, new starters, stubborn printers and mailboxes, Monday to Friday, 8:00-17:00. If a plug needs reseating, a colleague of yours does it while we guide them on screen.

4 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 02 of 18

Service plans and SLAs

The three plans differ mainly in how fast someone gets back to you: four hours, one hour or fifteen minutes. Start begins at €890 per month plus VAT for up to ten users, Business is €1,890 and Premium starts at €3,490. The promised time is written into the contract, and the monthly report shows whether it was met.

3 plans
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 03 of 18

System administration

An engineering consultancy in Innsbruck runs a Proxmox host, two Windows servers and thirty Entra ID accounts. Who keeps that going when the one colleague with the admin password goes on parental leave? We handle patch dates, permissions and capacity planning, and we document it all so anyone can follow it.

4 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 04 of 18

IT infrastructure

A Tyrolean hotel with a front desk, booking system, guest Wi-Fi and office PCs from three different decades deserves a close look before anyone orders new kit. We record what is there, measure where things drag and, if it makes sense, build virtual desktops that behave the same at every site.

3 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 05 of 18

Network and telephony

At a haulage firm in Wels, dispatch grinds to a halt the moment the line drops. That is why we watch firewall, switches and internet uplink continuously, measure Wi-Fi coverage across warehouse and office, and move telephony onto Microsoft Teams or a cloud PBX. Any hands-on step is done by your staff with our instructions.

3 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 06 of 18

Cloud and hosting

Where exactly does your data live? We run servers, storage and mailboxes in Austrian and EU data centres, for example Exoscale in Vienna, Anexia, Hetzner, IONOS or OVHcloud, and in EU regions of Azure and AWS if you prefer. Your processing records can then name a real location instead of “somewhere in the cloud”.

5 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 07 of 18

Backup and recovery

The real question is not whether you have a backup but how long your accounts team would sit idle after a ransomware attack. We decide which data gets saved how often, keep an immutable copy offsite and rehearse restores on a regular basis. The seven-year retention duty under Austrian tax law is built into the plan.

2 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 08 of 18

IT security

Fifteen building blocks, and you take only the ones that fit your risk: from data protection under GDPR and the Austrian DSG through firewalls, EDR and hardening to monitoring by a SOC. Warnings from CERT.at feed into our ongoing work, and for NIS2 you get documentation you can present in an audit.

15 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 09 of 18

Websites and web applications

From a medical practice's simple web presence to a wholesaler's B2B platform: fourteen web services in all. We care about fast loading, search-friendly code and WCAG 2.1 AA accessibility, the benchmark many online shops and digital services use to meet Austria's Barrierefreiheitsgesetz. Ongoing care and recovery after a hack are included in the range.

14 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 10 of 18

E-commerce and integrations

Imagine a Salzburg retailer on Shopware selling through its own store, Amazon and Kaufland.at. Without integrations someone spends the evening typing orders into BMD, printing labels one by one and correcting stock by hand. We link shop, accounting, payment providers and carriers so every piece of data is entered once.

4 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 11 of 18

Custom software

A Styrian supplier plans production in five Excel files that only two people understand. That is where custom software comes in: an application that mirrors your processes, connects to ERP and warehouse, and receives ongoing maintenance. Who holds the source code and usage rights is agreed in the contract up front.

6 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 12 of 18

Software testing and QA

Before a new customer portal goes live, someone without insider blind spots should be let loose on it. We check features against requirements, simulate the rush of a sale day, automate repeat tests and attack the application under controlled conditions. You receive a report with a clear order of fixes.

5 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 13 of 18

Artificial intelligence

A law firm wants to search its pleadings faster; a hotel would like guest enquiries pre-sorted. We first establish which data may be used and where it will be processed, and only then build the solution. The EU AI Act expects AI literacy among staff, so training is part of every project.

4 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 14 of 18

Data and analytics

Shop revenue, margins from BMD, leads from the CRM: the numbers usually sit in three systems and every department calculates differently. We clean up master data, merge sources into a data warehouse and extract incoming documents automatically, so reports rest on one shared foundation.

3 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 15 of 18

IT advisory and audit

When a major IT decision is due, such as a new ERP or a move to the cloud, an independent assessment helps. We review systems and plans, spell out risks and costs, and deliver a roadmap for management and shareholders. Where funding schemes like KMU.DIGITAL might apply, we point them out.

2 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites
Area 17 of 18

Software and licensing

Licences are a quiet cost centre: duplicate subscriptions, accounts of former staff, editions nobody fully uses. We source genuine software for development and IT operations, manage renewal dates and tidy up at regular intervals.

2 services
Send an enquiry Open any service to see its scope, the steps involved and the prerequisites

What clients ask us for most

Open the full catalogue
Managed IT services

Several specialists rather than a lone IT colleague

Say a Graz tax advisory practice employs twelve people and relies on one in-house IT generalist. During that person's annual leave, no colleague can say where backups are stored or why ID Austria refuses to work on the new notebook. Our remote team fills such gaps and routes every question to its expert.
IT security

Data protection that lives beyond the binder

Your processing register, data processing agreements and Microsoft 365 permissions are cross-checked so the paperwork mirrors day-to-day reality. That pays off when a data subject asks for their records or the regulator writes in.
Backup and recovery

Cloud backup held in Austria and the wider EU

Exchange mailboxes, OneDrive folders, server volumes and SQL data are copied to data centres in Austria and the EU. Scheduled restore tests prove the copy works when it counts, and a report arrives at the intervals written into your agreement.

Tell us what you need and we will reply within one working day

Three or four sentences usually give our engineers enough to go on. Expect follow-up questions or an initial estimate no later than the next working day. Is something down at this very moment? Say so in the first line, because outages are handled ahead of everything else.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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