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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
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NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
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Service · Custom software

Open source development

Picture an engineering manufacturer in the Innviertel whose technical documentation is scattered across half a dozen tools: manuals on a network drive, service know-how in the heads of fitters, spare parts lists in Excel. A commercial knowledge portal could be bought in a week, but it charges per user and stores everything in the vendor's cloud, including drawings the firm would rather not let out of its hands. Free software can do the same job on servers of your choosing, be extended freely and hook into the ERP and Active Directory. That does not automatically save money, but it shifts control: where data lives, when updates happen and who develops it further are your decisions. Our part is to pick components that will still be maintained five years from now and adapt them so that updates never become an ordeal.

Send an enquiry Inclusions overview
No fees
per user or per workstation
SBOM
complete component inventory
Extend, do not fork
updates stay easy to apply
EU hosting
or on your own servers

Everything this covers

The work spans selection, adaptation and an operating model that does not depend on us.

Settle the details with an engineer

Selection criteria

How many active maintainers does the project have, how fast are security holes closed, is there a foundation or company behind it, how good are the docs? We score candidates on these points, not on GitHub stars.

Spotting open core

Some products are free only at the core, with vital features such as single sign-on or audit logs sold separately. We show upfront which parts you can really use for free.

Adapting without forking

Changes go into plugins, modules or configuration rather than core code. New versions can then be installed without rebuilding your customisations each time.

Licences and obligations

A list of each component's licence, from MIT and Apache 2.0 through EUPL to GPL and AGPL, flagging when disclosure duties kick in. The legal view is for your lawyer to give.

SBOM and vulnerabilities

Automated dependency checks with tools such as Renovate and Trivy, an SBOM for every release and alerts as soon as CERT.at or the project reports a flaw.

Hosting where you like

On your own servers, with Exoscale in Vienna or another EU provider, in containers with a documented install.

Contributing back

Bug fixes and useful enhancements are submitted upstream. Whatever the project accepts, you never have to maintain yourself again.

Our working method

From comparison to operation in four steps, with a pilot before the whole workforce moves over.

01

Assessment

Two or three open candidates compared with your current solution, including total cost over several years.

02

Pilot

An install for one department with real data and real work, and an honest review after a few weeks.

03

Adaptation and integration

Extensions, sign-in via Entra ID or Active Directory, import of legacy data and training over video.

04

Operation and handover

An update plan, monitoring and documentation that would let another team step in.

Free of charge is not free of maintenance. Open source needs the same security patches as anything else, except nobody turns up to install them for you. Run it without an update plan and within two years you have an outdated system no one remembers how to upgrade. Budget for upkeep from day one.

Frequently asked questions

Project licences largely exclude warranty. That makes the provider who builds and supports your solution all the more important. With us, this runs under a maintenance agreement that sets out response times and responsibilities.

Only in certain cases. Under GPL, duties usually arise when you distribute the software; under AGPL, also when you run it as an online service for others. Purely internal use rarely triggers anything. Our licence list shows the specific spots.

Security depends on how a system is run, not on its licence model. Popular projects are scrutinised heavily, flaws are disclosed openly and fixed quickly. Updates, hardening and access control are what count, and we plan them in as standard.

Yes, that is the whole point. Code, configuration and documentation are in your hands, and any team experienced in the technology will know the projects involved.

Related work in the same area

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Service From idea to finished product Turning an everyday headache in your business into an application people open daily Service Mobile apps Apps for field staff, customers and guests on iOS and Android Service Dedicated developer teams Extra engineering capacity that works on your product full time Service Systems integration Reliable links between ERP, production, customers and suppliers

Let us assess a free solution for you

Tell us which task needs solving or which product you want to replace. We will show matching open candidates and where their limits lie.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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