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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Custom software

From idea to finished product

Suppose a property management firm in Vienna looks after 140 buildings. Repair requests arrive by email, as scribbled phone notes and over WhatsApp; work orders for plumbers and roofers are typed up in Word; and whether the leak in staircase 3 has been dealt with is known only to the one colleague who happens to be on holiday. Management has an idea: a portal where tenants report issues, tradespeople post updates and the office can check progress at any moment. Between that idea and an application still opened every day a year later lie dozens of decisions. Which requests really come up most? Who maintains the building data? Is a web portal enough, or is an app needed? We guide that journey entirely remotely and in stages you commission one at a time. After each stage you hold something usable even without us, and you decide afresh whether and how to continue.

Send an enquiry Inclusions overview
Stage 1
problem statement quoted separately
Your repository
source code sits with you from day one
Laravel, Vue, PostgreSQL
a proven, widely staffed stack
€110 per hour
plus VAT for later additions

Everything this covers

What happens between the first conversation and live operation. Each piece is built so you can follow it and, if need be, hand it to another team.

Settle the details with an engineer

The problem in one sentence

Together we phrase what should change and attach a number to it, for instance “open repair requests older than ten days”. That figure is later used to judge whether the project paid off.

Roles and permissions

Who may see and change what: office staff, tenants, contractors, owners' representatives. Settling this early avoids squeezing access rules into a finished application afterwards.

Market check

An honest comparison with packaged products, sector solutions and add-ons for software you already run. If standard is good enough, you skip the bespoke build, and we will say so.

Clickable prototype

Figma designs of the key journeys that future users tap through on phone and PC. Misunderstandings cost minutes at this point rather than weeks.

Architecture without experiments

A web application on Laravel and Vue with PostgreSQL, a clean API and automated tests. Established technology you will still find developers for five years from now.

Invoices and retention

If the application issues invoices or receipts, we cover the mandatory details, the seven-year retention under the Austrian Federal Fiscal Code and, if you wish, an export for BMD or RZL.

Running in the EU

Hosting with Exoscale, Anexia or Hetzner, monitoring, daily backups and a maintenance agreement for security patches and small tweaks.

Our working method

Four stages, each ending in a clear result. How long the later ones take is settled after the first, and then in writing.

01

Problem statement

Video interviews, a success metric, the role model, the market check and an effort estimate. The document works with any other supplier too.

02

Prototype

Clickable designs, two or three feedback rounds with real users, then an agreed feature set.

03

First release

Only what solves the core issue, used for real by a small group, with a demo every other week.

04

Expansion

Further features ranked by value, training over video and the move into routine operation.

Name one person who owns the product. Not IT, and not the managing director “on the side”, but someone who knows the workflows, can spare two or three hours a week and makes calls the same day. Projects without that role are not coded any worse, but decisions come late or never, and that costs more than any line of code.

Frequently asked questions

The repository sits in your GitHub or GitLab organisation from the outset. Rights of use in the code are set out in the contract, which provides for their transfer to you. We work there as invited contributors. If you end the relationship, you simply revoke our access.

Yes. Every stage stands on its own. Many firms work with the first release for a few months and then decide, based on real use, what is still missing. Often that list turns out shorter than expected.

The problem statement comes with its own quote in advance. For the build we quote each stage once its scope is clear. The basis is our rate of €110 per hour plus VAT, which also applies to later additions.

The product owner two to three hours a week; future users a few hours for prototype feedback and for trying the first release. More is rarely needed, and less tends not to work.

Schemes such as KMU.DIGITAL, aws programmes and grants from individual federal states support digitalisation. Whether yours qualifies is for the funding body or your adviser to confirm. We provide a description, timeline and cost breakdown but do not file applications.

Related work in the same area

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Service Mobile apps Apps for field staff, customers and guests on iOS and Android Service Open source development Software built on free components, leaving you in charge of data and roadmap Service Dedicated developer teams Extra engineering capacity that works on your product full time Service Systems integration Reliable links between ERP, production, customers and suppliers

Describe your idea to us

Which problem should the software solve, and who deals with it today? We will come back with a quote for the problem statement.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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