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Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
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NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Custom software

Systems integration

Take a supplier in Upper Styria machining metal parts for the car industry. Call-offs from German customers arrive via EDI, yet get printed out and keyed into the ERP. Production orders travel to the machines in Excel, quality data sits in a separate database, and the customer insists on an invoice format nobody enjoys filling in by hand. Over the years individual links have appeared, each built by a different firm and none documented. When one breaks, people only notice once a delivery goes missing. Integration here does not mean bolting on yet another link. It means bringing order: deciding which system owns which data, routing interfaces through one central point and watching them so an error surfaces before it reaches a customer.

Send an enquiry Inclusions overview
EDI
EDIFACT and VDA with customers
E-invoicing
ebInterface, PEPPOL, ZUGFeRD
OpenAPI
every interface documented
Monitoring
alerts before customers notice

Everything this covers

From an overview of every link to an operation where you can see at any time what is running and what is stuck.

Settle the details with an engineer

Interface map

All systems and data flows in one picture: who sends what to whom, how often, in which format and who is responsible when it fails.

Leading systems

Items, customers, prices, orders, stock: each data type is maintained in exactly one system. Every other system only reads it.

Middleware instead of sprawl

Rather than many point-to-point connections, a central integration layer, for example n8n, Azure Logic Apps or a lean custom service, depending on volume and existing infrastructure.

ERP and shop floor

Connecting Business Central, SAP Business One, Mesonic WinLine, BMD or Odoo with production, warehouse and quality systems via API, database or file exchange.

Customers and suppliers

EDI messages such as call-offs, despatch advice and invoices; e-invoices as ebInterface, over PEPPOL, or as ZUGFeRD and XRechnung for German trading partners.

Error handling

Retries, queues and readable error messages sent to the responsible person, not to a shared mailbox nobody checks.

Documentation

Each interface with a description, data format, owner and test cases, so a different provider could maintain it too.

Our working method

We start with the overview and the links causing the most manual effort or risk. Everything else follows by priority.

01

Stocktake

Talks with business units and IT, a review of existing connections and the interface map.

02

Target picture

Leading systems, integration layer and order of work, signed off by management.

03

Staged delivery

One interface at a time, each tested against copies of real data and run in parallel for a while.

04

Operation

Monitoring, alerting and maintenance, including adjustments when a partner changes its format or API.

The costliest interface is the one nobody feels responsible for. When the ERP partner, the machine vendor and the web agency all point at each other, the fault just sits there. Assign an owner to every link and have it built so that any error can be clearly attributed to one side.

Frequently asked questions

With two or three links, not necessarily. From roughly five systems exchanging data, a central hub saves maintenance effort, because monitoring, logging and error handling are built once.

That can be handled through database access, import and export files or the vendor's own tools. Such links are more sensitive to updates, so we watch them closely and document the dependencies.

Under a maintenance agreement, we are the first point of contact. Our monitoring shows which side the fault is on, and we coordinate with the ERP partner or customer rather than leaving you to mediate.

That depends on your customers. Some require ebInterface or PEPPOL, and German clients increasingly ask for XRechnung or ZUGFeRD. We check what your ERP already supports and only add what is missing.

Related work in the same area

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Service From idea to finished product Turning an everyday headache in your business into an application people open daily Service Mobile apps Apps for field staff, customers and guests on iOS and Android Service Open source development Software built on free components, leaving you in charge of data and roadmap Service Dedicated developer teams Extra engineering capacity that works on your product full time

Let us tidy up your interfaces

Name your key systems and the places where things snag today. We will suggest a sensible first step.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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