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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Area 15 · Data, AI and advisory

IT advisory and audit

Picture a Graz tax practice employing eighteen people. Its ageing server sits in a storeroom, and the partners would like it gone in favour of cloud services. Three offers come back, at €9,000, €22,000 and €41,000, each apparently covering identical ground. Unless someone checks the fine detail, the choice ends up resting on instinct or on whichever vendor made the nicest impression. Our role is to replace that with a neutral, costed view of where your IT should head next and how dependable the current set-up really is. All engagements run remotely.

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2
offerings under this heading
Remote
every interview happens by video
€110
hourly plus VAT, alternatively a fixed fee per scope
Independent
you own the findings and may hand them to any implementer

Planning ahead versus checking what exists

“Where should our IT be in three years?” and “Is our current software trustworthy?” may seem like one topic. In practice they need separate toolkits. Management conversations settle the former; code, configuration files and log data settle the latter.

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Digital strategy

A one-to-three-year IT plan that starts from commercial goals such as opening a second site, exporting to Germany, replacing the ERP or sending e-invoices to large clients. Each initiative is given a budget, a rank and the reasoning behind its position in the queue.

Systems and architecture review

We inspect bespoke applications or platforms your business depends on, using view-only rights: design, source, third-party libraries, connections to BMD or payment gateways, handling of personal data. The outcome is a risk register where every entry carries a repair estimate.

When outside eyes are worth paying for

Clients usually contact us at one of the six junctures below. Budgets or deadlines are always at stake, and unbiased input is scarce.

Offers that cannot be compared

We restate every offer in a common structure. Migration effort, user onboarding, support during year one and licence fees tend to appear in one proposal and vanish from the next.

A trusted IT contractor retires

We document everything prior to transfer. Credentials, domain names, licences registered to you and all the knowledge that existed only in that contractor's memory, so whoever follows is not guessing.

An important client wants security answers

Our replies rest on proof. Supplier questionnaires covering NIS2, data backup, multi-factor sign-in and subcontractors demand documentation plus a remediation plan wherever something is lacking.

Home-grown software produces invoices

We gauge how far it is from compliance. ebInterface or PEPPOL output, the seven-year retention duty under the BAO, the hand-off to the registered till: what is already in place, what is not, and the price of catching up.

Acquisition or handing over the family firm

We assess the tech you are about to inherit. In-house code, licence obligations, accumulated shortcuts and people nobody can replace affect valuation just like the financial statements.

A new ERP is coming

Requirements get fixed before vendors pitch. BMD, Business Central, Odoo or another candidate: firms that list their must-have processes and interfaces ahead of any demo seldom end up paying for a second implementation.

Fifteen pages is plenty for a useful advisory report. Documents running to a hundred usually hide an author unwilling to commit. We lead with one page of findings aimed at the directors, follow with decisions sorted by amount, and push technical specifics to the back. The owner can digest it over a Friday coffee; the administrator can act on it first thing Monday.

What happens after you get in touch

Nobody travels anywhere. Video meetings, view-only remote connections and shared folders carry the whole assignment, and the quote states duration and budget before work begins.

01

Initial call

Three quarters of an hour online to clarify the decision at hand, the decision-makers and the date that cannot move.

02

Fixed proposal

In writing: scope, interviewees, required access rights, hand-over date and fee. Should the brief grow, we flag it before billing further time.

03

Analysis from a distance

Conversations with directors and with daily users of the systems, a close look at contracts and settings, practical tests on the application. Critical issues reach you immediately rather than in the final document.

04

Findings and closing meeting

You receive conclusions, recommended decisions and figures, then discuss them with us in a dedicated session. Any questions about the report are answered there.

Frequently asked questions

An editable file plus a PDF containing an executive summary, the proposed measures in priority order with costs, and appendices for the technicians. Reviews also include every individual finding rated by severity. You keep all of it.

Strategy work needs little beyond interviews, contracts and an export of licence data. A review needs view-only logins to source control, the hosting dashboard and logs, which you create and can revoke whenever you wish. Admin credentials sent by email are something we refuse outright.

Technically and organisationally, yes. Together we estimate whether your business may qualify as an essential or important entity, or be drawn in indirectly through its customers. We then map shortfalls and recommend steps: risk management, incident notification to the competent authority, supervision of suppliers. Our approach follows ISO 27001 principles, yet we issue no certificates. For the definitive legal position, consult a law firm.

No. Apply resells no hardware or licences and accepts no kickbacks from manufacturers or integrators. Only advisory hours are billed, which leaves us free to recommend keeping what you have and improving two details.

It scales with the number of systems and interview partners. The hourly rate is €110 plus VAT; once the initial call is done you may request a fixed fee instead. Accepting the report creates no obligation to order follow-up work.

Related areas

All services
Area 04 Infrastructure health check How fit your servers, network and backups really are Area 08 IT security Threat assessment, NIS2 and written security rules Area 14 Data and analytics Numbers reliable enough to steer by Solution Mid-sized companies Technology that scales alongside the firm

Which decision is on your desk?

Outline the choice ahead of you and what is holding you back. We will come back with a proposed scope, timeline and fixed fee for the analysis.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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