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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Area 18 · Software and training

Training

Plenty of support tickets describe no malfunction whatsoever, only uncertainty. Can a folder be shared rather than attaching the document? Why does ID Austria refuse to log in on a freshly issued laptop? Was that early-morning text about a parcel held at the post office legitimate? Individually trivial, such questions add up to hours lost each week. Apply teaches live via video, working inside the applications your people really use, so that from the following morning colleagues handle their tools more confidently and raise fewer tickets.

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2
ways to learn: as a group or individually
Live
in a video meeting, recorded on request
DE / EN
taught in German or in English
Certificate
confirming attendance, issued per person

Group sessions or personal coaching

Rolling out a tool across a team works best in groups. Preparing one colleague to carry technical duties works best individually, directly on your own systems.

Company training

Ten or twelve participants from one department, sessions of an hour and a half up to two hours, and exercises drawn from your own daily work. A natural fit following a Microsoft 365 migration, an ERP replacement or the arrival of e-invoicing.

One-to-one training

A single trainer works with a single participant on live company infrastructure. It suits the accidental IT person who got the job by default, executives wanting insight before making choices, and private individuals retraining for a technical role.

Subjects clients ask for most

Six recurring themes for small firms, professional practices and medical offices. Content is never recycled unchanged: each course is rebuilt from the client's own applications and real situations.

Everyday Microsoft 365

Aimed at every employee. Working in Teams, OneDrive and SharePoint without piles of copied attachments or constant confusion over which file is current.

Phishing and payment fraud

Aimed at every employee. Bogus delivery texts, fake tax office refunds, supplier invoices carrying altered bank details and the fraudulent “managing director” demanding an instant transfer.

ID Austria, USP and FinanzOnline

Aimed at advisory firms, payroll clerks and administrators. Login, qualified e-signatures, delegated rights in the Business Service Portal and electronic invoicing, without a scramble on the day a filing is due.

CRM discipline for sales

Aimed at sales staff. Customer conversations get logged centrally rather than scribbled in a pad forgotten on the passenger seat.

Copilot and other AI helpers

Aimed at marketing, service desks and controllers. Quicker drafts and summaries, while keeping personal details away from places they should never go.

Running systems safely

Aimed at part-time in-house administrators. Handling accounts, backups, networking and access rights confidently, without phoning the IT partner about every trifle.

Courses also produce useful evidence. Under NIS2, management bodies of in-scope entities have to complete cybersecurity training, and similar training for the workforce is encouraged. The AI Act asks organisations deploying AI to make sure employees have adequate AI literacy. Our dated attendance records, course outlines and certificates of attendance can be filed as proof in your compliance folder. Whether that proves sufficient for your specific situation is a judgement for your security officer or legal counsel.

Planning, delivery and follow-up

Dates are always your call. Below is the sequence we follow and the points where your input matters.

01

Needs analysis

We talk to the person commissioning the course and send learners a short questionnaire. Groups are formed by existing skills, never by job title.

02

Syllabus and schedule

A written outline states goals, length and time slots for each module, avoiding quarter closings, the high season and other busy spells.

03

Teaching sessions

Invitations arrive in everyone's calendar. If errors in production would hurt, learners practise on a sandbox account or a copy populated with fictitious records.

04

Records and cheat sheets

Each attendee gets a certificate. Your organisation retains the video recordings plus single-page reference sheets for future hires.

Frequently asked questions

No, teaching is online only. Participants may sit together in a meeting room equipped with a screen and speakerphone, or each may connect from a personal workstation, which tends to make hands-on tasks easier. People based at other branches or working from home save the journey entirely.

A maximum of ten to twelve lets everybody try things out and raise questions. Awareness talks on phishing can accommodate more listeners because exercises play a smaller part. With SharePoint or Excel, however, larger audiences learn noticeably less.

Recordings are split into brief clips per subject and accompanied by illustrated how-to guides. Many organisations find that sufficient. When a whole cohort starts together, a compact onboarding session beats rerunning the full programme.

Each person receives an individual attendance certificate, and the employer gets a dated register listing the topics taught. Both can be added to GDPR, NIS2 or AI literacy records. Neither amounts to a vendor certification or an officially recognised qualification.

Certain education grants offered by the federal states require an accredited provider, which Apply is not. Please confirm eligibility with the funding body in advance; we do not submit applications on anyone's behalf. Courses are invoiced like our other work: €110 per hour plus VAT for businesses, with an all-in price for the complete programme fixed beforehand.

Related areas

All services
Area 08 IT security Simulated phishing campaigns and written policies Area 13 Artificial intelligence Bringing AI into routine work responsibly Area 17 Software and licensing Settle on the right tools before teaching them

A training plan for your teams

Describe who should learn which skills and roughly how many people are involved. We will propose a format, a syllabus and possible dates.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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