Network and telephony

Yes, and in small firms that is the norm. We rely on one dependable colleague, perhaps at reception or in charge of the workshop, who is happy to follow instructions on screen: unlock the rack, film it with a smartphone, run an installer. Everything technical remains our responsibility. Should a job exceed that, you get an exact brief for an electrician.

Yes, with a site-to-site VPN linking the two firewalls. Staff in Linz can then print to the Traun label printer, and the inventory software behaves identically at both locations. At the same time we decide who may go where: no one on the warehouse PC gets into payroll, and no one in the office sees the cameras. As long as the devices support it, the whole set-up is done remotely.

Gladly. Apply is no telecoms operator and has no contracts of its own to push, so your existing supplier stays, be it A1, Magenta, Drei or a regional fibre network. On request we handle fixed IPs, switching the modem to bridge operation or chasing line faults for you.

Your business does, through any dealer you like. Apply does not sell, deliver or install hardware. We supply a specification listing models and licences; the equipment and its warranty belong to you. Because we earn nothing on the purchase, we have no reason to steer you towards the priciest option.

In almost all cases, yes. Landline numbers can be ported to a new operator, which then connects them to Microsoft Teams or a hosted phone system. How long that takes and which paperwork is required depends on both the old and the new operator. We schedule the cut-over so that no caller hits a dead line on the day, and queues, announcements and holiday rules are ready beforehand.

It does. The NIS2 Directive requires essential and important entities to take risk management measures, including the security of network and information systems and an overview of their own IT assets. A documented network with sensibly separated zones is a solid basis for that. When an auditor, an insurer or a large customer asks, handing over a VLAN plan, up-to-date documentation and firewall records puts you in a far stronger position. Whether your company itself falls under NIS2 should be assessed by a legal adviser.