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Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
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NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
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Service · Software testing and QA

Load and stress testing

Picture a private organiser handling online registration for a popular fun run in Carinthia. Last year 6,000 places went in half an hour, and for the first few minutes the server returned nothing but errors. This year there are 8,000 places, with card and eps payment on top. Whether that will hold can be measured in advance. A load test sends a defined number of simulated entrants through registration, records response times and errors and shows which part gives out first: database, application, payment provider or email delivery. A stress test goes further, finding out how the system behaves beyond its ceiling and whether it recovers by itself afterwards. We generate the traffic from the cloud, agree timing with your hosting company and work purely remotely.

Send an enquiry Inclusions overview
95th percentile
not flattering averages
k6, JMeter, Gatling
chosen to suit the application
Real patterns
from logs and analytics
Recovery
checked after overload

Everything this covers

Every test starts from a question your management understands and ends with numbers that answer it.

Settle the details with an engineer

Load profile

How many visitors arrive over what period, what they do and how long they stay. We derive this from logs, Google Analytics or Matomo and scale it up to the expected peak.

Test scripts

Realistic journeys in k6, JMeter or Gatling covering sign-up, search, basket and sandbox payment, with varied data rather than the same entry a thousand times.

Meaningful metrics

Response time at the 95th percentile, error rate and throughput per second. An average of one second is little comfort if every twentieth visitor waits ten.

Watching the servers

During the runs we follow CPU, memory, database connections and queues in Grafana, New Relic or your existing monitoring.

Checking auto-scaling

If you run in the cloud, we test whether scaling kicks in on time or only once the peak has passed.

Queueing and protection

For extreme spikes we assess whether a virtual waiting room makes sense, so visitors are let in in an orderly way instead of meeting an error page.

Actions that pay off

Bottlenecks ranked by impact with estimated effort, from missing indexes and caching to more server capacity, plus a fresh measurement after each change.

Our working method

Allow at least four weeks before the critical date so there is time for improvements after the first run.

01

Setting targets

For instance: “8,000 registrations in 30 minutes, 95 % of pages under 2 seconds, error rate below 1 %.”

02

Preparation

A test environment with realistic data volume, scripts, and coordination with host, CDN and payment provider.

03

Test runs

Stepped load, peak load and soak testing, each with live server observation.

04

Improve and re-run

Your team or ours implements the most effective measures, then a second run shows the difference.

Test the services you do not run yourself as well. Often your own application copes, but the email service throttles after a thousand messages an hour or the payment gateway has a rate limit nobody knew about. Ask your providers about their limits beforehand, or let us expose them during the test.

Frequently asked questions

Mostly k6, as scripts version well and slot neatly into CI pipelines. For complex protocols or existing suites we use JMeter, and Gatling for very high volumes.

Ninety-five out of a hundred requests are faster than this value. It reflects the experience of your worst-served visitors, which makes it more telling than an average.

Yes, for the load generators and possibly for a scaled-up test environment. For most tests these costs stay in the low hundreds of euros, and we estimate them in advance.

Only if the peak sits well above what can be scaled economically, as with ticket sales or capped registrations. For ordinary sale days, optimisation is usually the better investment.

Before every major event and after significant technical changes. Built into the CI pipeline, a small load test can also run with each release and reveal gradual slowdowns.

Related work in the same area

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Service Functional testing Methodical checks that your software calculates, stores and responds as specified Service Test automation Automated tests that show within minutes of any change whether everything still works Service Usability and UX testing Discovering why people give up on your website or app Service Penetration testing Authorised attacks on your application to find holes before real attackers do

Let us measure how resilient your system is

Which event is coming up and how many visitors do you expect? We will propose targets, scenarios and a timeline.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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