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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Websites and web applications

Website maintenance

A website left without maintenance does not break all at once. It decays quietly. An outdated plugin opens a hole, the host retires an old PHP version and a feature stops working, the certificate expires on a Saturday, form messages start landing in spam. Nobody notices until a customer mentions it. Suppose a dental practice in Linz moves its email to Microsoft 365. The booking form on the website still sends through the web server, which is missing from the SPF record of the domain. The messages get rejected, and for four months no online appointment requests arrive without anyone realising. Maintenance means checking every month precisely what nobody else looks at.

Send an enquiry Inclusions overview
Monthly
updates after testing on a staging copy
Daily
backup to separate storage
Around the clock
automated uptime checks
Small changes
within the agreed block of hours

Everything this covers

Maintenance covers everything a live website needs so that it neither decays nor silently loses enquiries.

Settle the details with an engineer

Tested updates

Core, plugins, themes and extensions are updated on a copy first. We check forms, basket and mobile view, and only then roll the changes out to the live site.

Backups that are tested

Daily backup of files and database to separate storage in the EU, retention as agreed and a trial restore once a quarter.

Monitoring

Availability checked every minute, SSL expiry, disk space, load time and file changes that may point to an attack. We are alerted immediately when something looks wrong.

Form delivery

Regular test messages through every form and checks on SPF, DKIM and DMARC, so enquiries keep arriving after changes to your mail set-up.

Server and PHP version

We track supported versions and plan the upgrade before the host switches one off and the site fails unexpectedly.

Small changes

New opening hours, an extra team member, a swapped image or a note about holiday closures. Requests like these are handled within the agreed block of hours.

Monthly log

A short summary of what was updated, backed up, checked and changed, as a record for you and for your GDPR documentation.

Our working method

Before taking a site into maintenance we get a clear picture of its condition. Only then is it clear what a month of maintenance actually involves.

01

Takeover review

Via remote access we check versions, plugins, accounts, backups, hosting and mail settings, and list what needs doing straight away.

02

Clean-up

Overdue updates are applied, orphaned plugins and admin accounts of former staff removed, and backups and monitoring put in place.

03

Ongoing operation

Monthly updates in the agreed maintenance window, daily backups, monitoring and small changes handled when you send a request to our team.

04

Annual review

Once a year a video call on the condition of the site, load times, upcoming version changes and whether the site still fits your business.

Automatic updates are not maintenance. They stop a site from falling behind, but nobody checks afterwards whether the basket, forms and mobile view still work. An update to a form plugin can silently stop outgoing mail without a single error message appearing. So we update a copy first, test the key functions and only then apply the changes to the live site.

Frequently asked questions

Yes. We begin with the takeover review and tell you honestly what state the site is in. If it is badly out of date, we first discuss whether repairing it is still worthwhile.

Mainly WordPress, WooCommerce, Shopware and TYPO3, as well as sites built on common PHP frameworks. On hosted platforms such as Shopify we manage apps, theme and content, while the vendor updates the platform itself.

Because we take a backup and test on a copy first, that is rare. If it does happen, we restore the previous state and fix the issue before updating again.

It depends on the system, the number of extensions and the block of hours you want for changes. After the takeover review you receive a monthly quote. Work beyond the agreed hours is billed at €110 per hour plus VAT.

Related work in the same area

Open the full area page
Service WordPress websites A custom block theme, a short plugin list and every licence in your company name Service Shopify and other platforms Shopify, Shopware, WooCommerce or JTL, chosen on the basis of your own figures Service Brochure website and catalogue A few pages and a catalogue with enquiries instead of a basket, easy to update Service Corporate website Separate routes for customers, applicants, suppliers and the press

Put your website in safe hands

Send us the address of your website, the system it runs on and who has looked after it so far. We will reply within one working day with the next steps.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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