Clicking “create” in a control panel is the easy bit. What matters is everything around it: no gaps in the configuration, copies you can genuinely bring back, and a person who pays attention when something flashes red.
Exoscale with its Vienna site, Anexia, Hetzner, IONOS or OVHcloud if nearness and cost come first; Microsoft Azure, AWS or Google Cloud in their EU regions if you already hold accounts with them. We weigh up location, the processor agreement, how reachable support is and what traffic costs.
An up-to-date OS, logins restricted to SSH keys or two-factor sign-in, a firewall opening only essential ports, redundant services disabled and automatic blocking after repeated failed logins. Only then does any real data go on.
Your colleagues reach web consoles, the database and Remote Desktop through a VPN or an MFA-protected gateway. From the outside, only what is meant to be public is visible, such as a website on port 443.
Besides watching disk, RAM and CPU, an external probe checks every minute whether your application answers and how quickly. An outage gets noticed before the first complaint lands.
A snapshot ahead of every significant change gives a quick way back; a nightly copy goes to a second European provider as well. Each quarter we pull back a sample and write down how long it took.
Security fixes in fixed maintenance slots, reminders about TLS certificates nearing expiry, and a brief note each month on what we did, anything unusual and any choice you need to make.
A basic VPS is up and running within days. If an established application and its database have to move, we pick a quiet evening for the switch.
A video meeting of under an hour covering your programs, how many people use them simultaneously, licences on hand and where the data is kept today.
Machine created under your company, OS installed, hardening and monitoring applied. Throughout this stage, not a single live record sits on it.
First a trial transfer checked by two key users, then the real move in the agreed slot, after which we repoint the remaining workstations remotely.
Logins stored in a password manager, a written outline of the set-up, and a restore we carry out together on a video call so you have seen it happen.
Your account, not your supplier's. All too often a firm's server lives inside the customer account of a web agency or a previous IT contractor. Once that relationship sours, there follows a drawn-out wrangle over access, invoices and data. We always open the VPS under your business, with your billing address and a break-glass login held by you. Should you ever switch provider, you pass on a password and some documentation rather than a whole server.
For a simple brochure site it often is. Once you install your own software, run several applications, have staff working via Remote Desktop, or see the site slowing down at busy times, shared hosting hits a ceiling. If the cheaper option does the job, we say so plainly.
Yes. Several providers operate facilities in Austria, Exoscale in Vienna for one. Where clients or contracts do not dictate a location, other EU countries are fine too. We put the decision in writing and add it to your GDPR processing register.
We use personal, logged accounts rather than one shared root password. An additional emergency login is kept sealed on your side, for example in a password vault only management can open. Every change can be traced back to a person and a time.
Extra cores and memory can usually be added within minutes, sometimes needing a brief evening restart. If the load stays heavy for good, or a contract insists on exclusive hardware, we move you to a dedicated server. The documentation built up while running the VPS makes that step painless.
In two separate parts. The provider bills your company directly for the machine. Our administration costs €110 per hour plus VAT, or comes as part of a service plan: Start from €890 per month plus VAT, Business at €1,890 or Premium from €3,490 per month, all plus VAT.
Drop us a line about the programs you want on the server and how many colleagues will use them. You will get a suggested size and provider, plus an estimate of the admin effort.
Your enquiry has arrived
Our reply reaches you within one working day. Outages that leave your staff unable to work are dealt with first.
We could not find that town. Try another spelling, or choose whichever provincial capital lies closest; as everything is handled remotely, you get the same service in all nine Austrian states.
