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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Websites and web applications

Online shop

When a web shop disappoints, the cause is rarely the look. It is usually the back office: orders copied by hand into bookkeeping, stock numbers at odds with the storeroom, returns sorted out by email and customers limited to one way of paying. Every such snag eats staff time each week or quietly loses orders. Think of a coffee roaster in Salzburg with a café counter and an online store. Without a single shared inventory, the website happily takes an evening order for a roast that sold out over the counter before lunch. Once parcels go to Bavaria, German VAT enters the picture as well. Our approach therefore starts with the workflow and moves to the storefront afterwards.

Send an enquiry Inclusions overview
eps and cards
plus Klarna, PayPal or Apple Pay as needed
Shipping
Austrian Post, DPD, GLS with label printing
Accounting
hand-off to BMD, RZL or Business Central
BaFG
accessibility to WCAG 2.1 AA

Everything this covers

An online shop from Apply is one continuous chain from product page to booked invoice. These are the links we put in place.

Settle the details with an engineer

Product data and catalogue

Items with variants, unit prices, allergen details or technical data sheets, imported from your stock system or a spreadsheet. Categories and filters follow the way your customers search.

Payment without obstacles

eps bank transfer for customers of Austrian banks, cards, Apple Pay and Google Pay, plus Klarna or payment on invoice if your audience expects it. All through one payment provider whose payouts break down cleanly.

Shipping and returns

Labels for Austrian Post, DPD or GLS straight from the shop or via Sendcloud, tracking links in the order confirmation and a returns form that prepares the parcel for sending back.

Tax and invoices

Correct VAT rates, invoices with every mandatory detail and, if you sell to consumers elsewhere in the EU, preparation for reporting through the One-Stop-Shop. Tax questions are settled with your accountant.

Accounting and till integration

Orders and payments flow automatically into BMD, RZL or Business Central. If you also run a shop with a cash register, we align stock with your till system. We do not supply the till itself.

Distance selling law

Mandatory information under the FAGG, a 14-day withdrawal notice, an unambiguous order button, an imprint under the ECG, a privacy notice and cookie consent under TKG 2021. Your legal adviser reviews the wording.

Accessibility under the BaFG

Operable by keyboard and screen reader, understandable error messages at checkout, sufficient contrast and an accessibility statement, based on WCAG 2.1 AA and EN 301 549.

Our working method

We start with the journey of a single order from click to ledger and only then expand catalogue and design.

01

Map the order process

Over screen sharing we walk through how an order is handled today: who sees it, who packs it, who invoices it, where mistakes creep in. That produces the list of integrations.

02

Platform and prototype

On Shopware or WooCommerce we set up a test shop with some real products and run an order through, including payment, shipping label and accounting entry.

03

Build and test

Design, full catalogue, legal texts and accessibility review. Test orders with every payment method and shipping option, including cancellations and returns.

04

Launch and first weeks

Go-live on a quiet weekday, daily order checks during the first week and a review after thirty days using the first real figures.

Since mid-2025 many online shops have had to meet the requirements of the Austrian Accessibility Act. The BaFG transposes the European Accessibility Act and applies to shops selling to consumers. Microenterprises with fewer than ten staff and annual turnover or balance sheet total of no more than two million euros are exempt for services; everyone else should have their checkout reviewed. The most frequent faults are unlabelled form fields, error messages shown only in red and payment windows that cannot be operated by keyboard. Whether your business qualifies for the exemption is a question for your legal adviser.

Frequently asked questions

WooCommerce is inexpensive to start with and fits well if a WordPress site already exists and the range stays manageable. Shopware is very common across the German-speaking region and the better choice for large catalogues, several customer groups and a share of trade sales. We recommend based on your numbers, not personal taste.

The RKSV register obligation is tied to cash sales, which under certain conditions include card payments. How your online sales should be treated is best clarified with your tax adviser. Our part is to make sure the shop and the till system see the same stock.

Depending on the system, through an existing connector, an export in an agreed format or a custom integration. The goal is that nobody retypes orders and incoming payments are matched automatically.

Technically it is simple, but shipping costs and taxes have to be right. We set up delivery zones, shipping rates and VAT so that Germany is a properly calculated market in its own right, not an afterthought.

You can do it yourselves or hand it to us. Updates, backups and checkout monitoring are available as part of website maintenance, with further changes at €110 per hour plus VAT.

Related work in the same area

Open the full area page
Service WordPress websites A custom block theme, a short plugin list and every licence in your company name Service Shopify and other platforms Shopify, Shopware, WooCommerce or JTL, chosen on the basis of your own figures Service Brochure website and catalogue A few pages and a catalogue with enquiries instead of a basket, easy to update Service Corporate website Separate routes for customers, applicants, suppliers and the press

Tell us about your online shop

What do you sell, through which channels, and which accounting software do you use? We will reply within one working day with a proposal for a first video call.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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