Businesses Private clients
Remote assistance Help
Paying as a business Bank transfer via SWIFT, or card Is this invoice genuinely ours? PDF, ebInterface and ZUGFeRD
Deutsch English
Send an enquiry
Services
Solutions
Pricing
Training
About Apply
Contact
Send an enquiry
Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Artificial intelligence

Cloud infrastructure for AI

A law firm in Vienna wants twenty years of pleadings, expert opinions and contract templates to become searchable using plain-language questions. A public chatbot is out of the question because of confidentiality duties. The answer is a dedicated cloud environment: the model runs in an account the firm owns, the documents stay there, and every answer names its source. We build such environments with European providers such as Exoscale with its Vienna location, Anexia, Hetzner, IONOS or OVHcloud, or with Microsoft Azure, AWS and Google Cloud in their EU regions. Computing power is rented rather than bought, and the entire build is done remotely.

Send an enquiry Inclusions overview
Your own account
data and model stay with you
Sources cited
in every answer
Permissions
inherited from SharePoint or file server
Spending cap
with alert and shutdown

Everything this covers

Not every task needs a dedicated GPU. We pick the smallest option that meets your data protection and quality requirements.

Settle the details with an engineer

Three architecture options

A managed model service from a cloud provider in an EU region, an open model on rented GPU in your account, or a hybrid where only sensitive queries stay internal. We cost each option using your figures.

Preparing documents

Text recognition for scans, splitting into meaningful sections, metadata such as date, matter or department, and regular refreshes as new documents arrive.

Carrying permissions across

Anyone barred from a folder in SharePoint or on the file server gets no answers drawn from it in the AI search either. Sign-in runs through Entra ID or another identity provider.

Making quality testable

A question set with known correct answers, compiled with your team. Every change to the model or the preparation pipeline is tested against it first.

Isolated network

No publicly reachable endpoints, encrypted storage, keys held in your vault at the cloud provider and logs recording who asked what and when.

Steering costs

Budget limits, alerts, automatic scale-down outside working hours and a monthly usage and cost report.

Documentation for GDPR and the AI Act

A data-flow description for your record of processing activities and the DPIA, plus an overview your legal adviser can use to judge what the EU AI Act means for the deployment.

Our working method

A first environment covering part of your documents is usually ready within a few weeks. Expansion follows data volume and results.

01

Requirements and options

Which questions should be answered, which data is involved, which constraints apply? Plus two or three costed options.

02

Pilot on a subset

A defined collection, such as one practice area, is indexed and checked against the question set.

03

Expansion

Further collections, permission inheritance and connection to Teams or the intranet.

04

Operation or hand-over

Ongoing management by us, or transfer to your IT team with everything documented as code.

Access rights tend to vanish during indexing. Load every document into one shared search index and the AI will suddenly answer questions from salary lists or personnel files for anyone who asks. That is why we inherit permissions from the source systems and, before go-live, test deliberately with accounts that should not see certain folders.

Frequently asked questions

That depends on model size and GPU. For searching internal documents, a few seconds per answer is normal. We measure it during the pilot with your real questions before you commit to an option.

We test it against your question set and switch only if it proves better or cheaper. Because the infrastructure is described as code, a switch stays manageable.

Yes, and we recommend it. One practice area, a few thousand documents and a managed model service in the EU let you see value and cost before larger sums are committed. You never have to buy hardware; capacity is rented.

You decide. The usual set-up is restricted access for IT staff for troubleshooting and a defined retention period. The arrangement should also be covered in the information given to employees.

The build is charged as a project or at €110 per hour plus VAT. For running costs you receive a monthly estimate with several usage scenarios in advance; cloud charges are paid directly to the provider.

Related work in the same area

Open the full area page
Service AI adoption From the first use case to day-to-day operation in BMD, Outlook or your web shop Service AI strategy A prioritised plan instead of scattered experiments, with budget, ownership and rules Service AI training for teams Live online formats for beginners, departments, managers and internal AI champions

Your AI environment in Austria or the EU

Describe which documents should become searchable and what data protection and location requirements apply. We will suggest suitable options.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

We only use cookies that are technically required: to run the website and to remember the location you picked. There are no advertising or tracking cookies. Details are in the privacy notice.