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Browse the catalogue: 80 services in 18 areas
Managed IT services Your IT team without the office desk: devices, logins and servers kept running from afar All-inclusive IT support One flat monthly price covering PCs, Microsoft 365 and your servers IT helpdesk Staff report an issue via mail, portal or a Teams chat and get screen-share help fast Service desk One front door for all requests, priorities tied to the SLA, a monthly summary for the boss Round-the-clock support Engineers on standby overnight, at weekends and over public holidays Start, Business and Premium plans Monthly care starting at €890 plus VAT
Service plans and SLAs Contractual reaction times of 4 hours, 1 hour or 15 minutes System administration Logins, virtual hosts, shared drives and infected machines, all fixed through an encrypted session IT infrastructure A candid stocktake, quicker machines and desktops streamed from the cloud Network and telephony Firewall and WLAN audited, connections watched, calls handled inside Microsoft Teams Cloud and hostingNew Servers, shop hosting, S3 storage and mailboxes hosted in Austria or elsewhere in the EU Backup and recovery Copies kept off the premises, separated from the company network, restored on a schedule to prove they work
GDPR and data protection Processing register, AVV contracts and safeguards aligned with GDPR and Austria's DSG Security policies and documentation Written house rules you can hand to an auditor or use for NIS2 groundwork Security solution roll-out We pick the product, install it and tune the rule set Infrastructure security Network zones, a cleaned-up rulebase and servers with nothing needlessly exposed Application security Reviewed code and deployments that stay free of new gaps Data loss prevention (DLP) Keeps sensitive files from leaving via mail attachments, flash drives or file shares Database security Tight rights, encrypted tables and an audit trail of every query Web application firewall (WAF) Bad traffic and bots stopped before reaching your site, Shopware store or API Access control and endpoint protection MFA, Intune policies and laptops you control centrally VPN and encryption Safe tunnels for home working and BitLocker on every notebook Vulnerability scans Regular scanning with fixes prioritised by severity Antivirus and EDR Malicious activity spotted, the compromised device quarantined immediately SOC monitoring Every alert reviewed by a human, clear-cut attacks contained automatically at night too System hardening Factory defaults locked down using CIS benchmarks and BSI recommendations Safe use of AI Ground rules for what may be typed into Copilot or ChatGPT
Websites and web applications 14 services spanning one-page sites to B2B portals, with SEO, care plans and post-hack repair E-commerce and integrations Webshop wired up to BMD or RZL, Amazon, eps and Austrian Post Custom software Line-of-business tools, apps and APIs that follow your processes, not the other way round Software testing and QA Defects and slowdowns caught while they are still cheap to fix
Artificial intelligenceNew Practical AI work, from spotting the right opportunity to staff training under the AI Act Data and analytics Tidy master records, a single reporting base and invoices read in automatically IT advisory and audit A second opinion on your IT plans and on how the pieces connect Online marketing Leads followed from the ad click to the signed offer, tracked in a CRM
Software and licensing Official subscriptions for IDEs, monitoring suites and sysadmin tools Training Instructor-led online sessions for teams or individuals
No idea which step comes first? We review your setup over a remote session and email you a prioritised action list Request a review
Browse all 13 solutions
NIS2 readiness Check whether you fall in scope, then set up risk handling, incident reporting and proof GDPR compliance Paperwork and technical controls in order well before the DSB comes knocking Remote and hybrid work Employees reach files and programs safely wherever they happen to be working Downtime prevention Proven backups, monitoring and an emergency playbook prepared in advance
Retail and e-commerce Shopware or WooCommerce joined up with marketplaces, eps and couriers Manufacturing ERP, servers and plant network monitored so the shop floor keeps running Medical practices and healthcare Ordination software, ELGA and e-card stable, with health data locked down Construction Plans, BIM files and AVA data synced to tablets on site Logistics and transport WMS, carrier links and dispatch that survives an outage
Small businesses A well-run Microsoft 365 and help on hand, no IT hire needed Mid-sized companies Infrastructure and security under a signed service agreement Large enterprises Assigned engineers, fast reaction and reporting to your CIO Multi-site companies Identical IT at every branch, administered from one place
Your case looks different? Describe it in a few lines, and we assemble only the pieces that matter to you Send an enquiry
About us The people behind Apply and our remote-only way of working Payment Invoices, electronic formats and due dates Contact Mailboxes, our web form, plus Teams or Meet calls
Service · Websites and web applications

UI/UX design

Most companies turn to design once there is already a measurable problem: online bookings get abandoned, staff take ten minutes over a two-minute task, customers phone in to do something the website has long been able to do. New colours will not help at that stage. You need to understand where people get stuck and why. Imagine a physiotherapy group practice in Klagenfurt that wants to offer online booking. Older patients cannot find the confirm button, younger ones drop out as soon as they are asked to create an account. Both findings came from one hour in which six people tried a prototype, and they carry more weight than any opinion voiced in a team meeting.

Send an enquiry Inclusions overview
5 to 8 people
per test round catch most issues
Remote testing
over Teams or Google Meet with screen sharing
Prototype
clickable in Figma before any code is written
Design system
components with every state documented

Everything this covers

For us, design is a work stage with outputs that developers and business teams can reuse. We combine these elements to suit each project.

Settle the details with an engineer

Interviews and analysis

Conversations with users and with the staff who currently take the calls, plus analysis of existing data: drop-off rates, search terms, support requests.

User flows and information architecture

We describe the key tasks step by step and arrange content so navigation follows them. Card sorting shows how users group terms on their own.

Clickable prototype

A Figma prototype that feels like the finished application, using real copy rather than placeholder text. It serves both as test material and as an unambiguous brief for development.

User testing by video call

Moderated sessions with participants from your target group who use the prototype from home and think aloud. You can watch live; we summarise the findings with priorities.

Accessibility from the start

Contrast, font sizes, focus order and understandable error messages to WCAG 2.1 AA. For online shops and services covered by the BaFG this is not optional.

Design system and handover

Colours, typography, spacing and components with all their states, such as empty, error or loading, documented so your developers can build without coming back with questions.

Our working method

We test early and in small rounds. A problem found in the prototype costs an hour to fix; in the finished product it costs weeks.

01

Understand

Interviews, data analysis and a workshop over video in which we agree on the two or three tasks the design absolutely must solve.

02

Sketch

User flows and rough wireframes, with several options for critical points such as sign-up or checkout, before time goes into detail.

03

Prototype and test

A clickable prototype is worked up and put through a first round of testing. We fix what surfaces and test again if needed.

04

Design system and support

Components are handed over to development, and we stay involved during the build so the finished product matches the tested prototype.

People say one thing and do another. In surveys, almost everyone claims they would rather create an account to save their details. In practice, many abandon the moment the registration form appears. We therefore make important decisions by watching people use a prototype, not by asking what they would prefer. An interview explains the why; a test reveals the what.

Frequently asked questions

Ideally from your own customers, recruited through a newsletter or the customer portal. Alternatively we recruit via research panels, in which case participants receive a small fee. Consent and recording are handled in line with the GDPR.

Especially then. Staff use internal tools for hours every day, and every wasted minute adds up. Test participants for internal applications are also easy to find.

Yes. We often start with an expert review and a short test of the current product. The outcome is a list of problems ranked by impact and effort that you can work through step by step.

The design can go straight into development with us or be handed to your own team. Either way the design system is documented so it works independently of us.

Related work in the same area

Open the full area page
Service WordPress websites A custom block theme, a short plugin list and every licence in your company name Service Shopify and other platforms Shopify, Shopware, WooCommerce or JTL, chosen on the basis of your own figures Service Brochure website and catalogue A few pages and a catalogue with enquiries instead of a basket, easy to update Service Corporate website Separate routes for customers, applicants, suppliers and the press

Where do your users get stuck?

Describe the product and the problem you are seeing. We will reply within one working day with a suggestion for how we would investigate it.

Availability
Monday to Friday, 8:00-17:00 Austrian time (CET/CEST), reply within one working day
Meetings
By video on Microsoft Teams or Google Meet

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