PC clean-up and malware removal

Sometimes, yes, particularly with stubborn infections or a thoroughly mangled system. A reinstall, though, means setting up every program, licence, printer and preference again, which on an office PC running specialist software can easily eat a whole day. Once we have the diagnosis we tell you which route costs less.

Typical signs are a fan that never stops even with nothing open, a warm case and a computer that stays noticeably sluggish while idle. Task Manager often shows one process with a bland name hogging the processor. These programs rarely steal data, but they prove the door was open for something worse.

We cannot take remote control of an Android phone or an iPhone the way we can with a PC. We can, however, walk you through checking apps, profiles and account settings on a video call and tell you when a factory reset is the safer choice.

A computer with internet access, about an hour and a message to support@apply.at. The session costs from €69 incl. VAT, paid in advance via a link. You stay present throughout and can end the connection at any time.

We work on programs and settings and do not open documents without your consent. Each session is logged. With business clients we sign a data processing agreement under the GDPR before the first connection.